Contact Us
You can get hold of us directly and free of cost on WhatsApp (+507 62188488) or Skype (Mindbooster info_1032507). Book a session, ask a question, anything.
Or if you feel more comfortable dropping us a line via email, you are most welcome to do so.
You can text or call us on +507 62188488. Check out your phone provider’s rates for international calls beforehand.
FAQ
Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.
- Try it out! Set up a chat (IM) or video call to meet your counsellor. Ask all the questions you want, or listen to the therapist explain the system. Check it out and see if it will work for you. This introduction of up to 15 minutes is for free.
- Choose your modality: Let us know if you prefer set sessions (video, call, chat), text only, or the flexi plan. Use PayPal or bank transfer and get started.
- During the first 3 contacts you and your Mindbooster get to know each other. (S)he helps you formulate your therapy goals. After that, the real work starts.
- Change your plan according to your needs of that moment.
There are many reasons why people prefer online help. It is discrete, affordable, only one click away, professional, and beyond physical borders.
Moreover, it is a personal choice. Face to face therapy isn’t for everyone. Online counselling is a perfect match for those with…
- Lack of time – You travel a lot or have a very busy schedule. Part of our Western lifestyle is hectic schedules and a plethora of appointments to keep. We have so many balls to juggle. Fitting in some ‘me’-time becomes a puzzle and too much effort. There are always other, more urgent issues. With online counselling there is no need to travel to see a therapist. This fits better around other commitments. It allows you more flexibility. Make yourself a priority, at your convenience, without having to drop any of the other balls.
- Remote location – You are travelling or living in a remote location that does not offer mental health services in English. You have settled in a new country and are not comfortable using the available resources, or there are no services available.
- Doubtful or embarrassment – You aren’t ready to talk in person. You are not sure you need psychological support or coaching. You are not sure what counseling can offer you. You uphold a high position and standing in your community and prefer discretion. You feel shy or embarrassed about approaching a mental health service. You prefer counselling in an anonymous online environment as it feels more confidential and discrete.
- On your own terms – You have worked hard to make your life ‘lean’, cutting out stressors, focusing on your priorities, interacting with the outside world on your terms. Online therapy is an extension of a life style choice. You do not have to leave your comfort zone to sit in traffic, find parking, and wait for your appointment. Whenever works best for you.
In some cases, online therapy is not the best choice. If you are in an acute crisis you may need the physical proximity of a person to assist you. If you are experiencing acute psychiatric problems face-to-face contact and treatment with medication is recommended.
Online therapy is not recommended if:
- You have thoughts of hurting yourself or others
- You are in an emergency situation or urgent crisis
- You are a minor or you are under the care of a legal guardian
- You have been diagnosed with a severe mental illness, or have been advised to be in psychological supervision or psychiatric care
- You are required to undergo therapy or counseling either by a court order or by any other authority
- You do not have a device that can connect to the internet or you do not have a reliable internet connection.
Our MindBoosters are licensed, trained, experienced, and accredited psychologists (MPsych, PhD / PsyD). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their country’s professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise and background vary, they all possess several years of hands-on experience.
You may rest assured. All of our MindBoosters have passed a background check with license verification. You can be confident that the therapists on the MindBooster platform are legitimate, highly qualified and ready to assist. Moreover, they have been hand-picked to fit with the MindBooster philosophy. Our focus lies on providing quality services rather than quantity.
Our MindBoosters come from various parts around the globe. Although we all speak English, you can check if you can be matched to a counselor who speaks your mother tongue.