Anything you tell your therapist is confidential. Your most inner thoughts are safe with us. We do not work with any insurance companies or employers. Therefore nothing needs to be shared, reported or filed with them. We have no reporting duties to anyone.

When you sign up we do not ask your full name or contact information. You may pick any ‘nick name’ to identify yourself. In the course of your sessions, your therapist will ask you details about your life, past and present, in order to get to know you and your specific situation better. We do not require your name and address to be able to work with you. You decide how much of your identity you wish to disclose. Remember that MindBooster has no real way to verify that you are who you say you are. The therapeutic relationship is based on mutual respect and trust. We like to earn your trust.

The possibility to stay anonymous delivers one of the main advantages of online therapy. You do not have to feel embarrassed. You can discuss personal issues more openly without feelings of guilt or shame.

We do recommend that you keep the device you will be using for the communication with your therapist guarded by a password. In this manner, you prevent those close to you from reading through your personal messages.

Bear in mind that you can always click the ‘Delete’ button next to each message that you sent so it no longer shows in your account.

We also recommend that the video and voice real-time sessions are conducted in a private area in your home, office or safely on the road.